Professional Profile

Mark A. Patten

Mark A. Patten

Managing Director, Hero Digital which is a fast growing Customer Experience (CX) agency serving North America. I have 20+ years of executive level experience in all aspects of sales and marketing for the Internet industry. At Delphic, my responsibilities have cut across all facets of the firm – from business development, to projects and campaigns (with a focus on digital strategy), to finance and operations. 

Hero provides a full suite of services in the digital space including digital strategy, web design / UX, web development & integration, online marketing, social media, analytics & optimization, marketing automation and project management / account management. Delphic solutions are differentiated by uniquely leveraging technology and data to drive agile marketing and create breakthrough user experiences. Insights from this approach deliver on bottom line results.

Over the years, I have worked with clients large and small, across a great variety of industries. At Hero we focus upper middle market to enterprise sized organizations with lead & demand generation and/or eCommerce needs. To me, the most rewarding aspect of client work is the chance to dig into the business opportunities and challenges our clients are experiencing and figure out the best mix of technology, creative and marketing to help them reach their goals.